American Express Indonesia

American Express Indonesia

American Express is a diversified, worldwide travel, financial and network services provider founded in 1850. The company is a leader in charge and credit cards, stored value products, travel services, financial planning, investment products, insurance and international banking. In each of these businesses, we have relationships with customers -- individuals who are potential or existing customers and clients. We collect information necessary to enroll them as customers, to provide the services they have selected, to administer their accounts and to offer them additional or related American Express products and services.
We also obtain information about customers from other companies and public sources to identify those who we think will be interested in specific American Express products and services, and we use this information to offer these products and services to them.

Because we strongly advocate the protection of customer information, we believe that the adoption and implementation of the American Express Customer Privacy Principles, above, are good business practices, and will serve the interests of our customers in effective privacy protection. These principles are an update of those published in 1991. Minor changes reflect the current business mix of the company, a more competitive and global marketplace and advances in technology.

These Customer Privacy Principles guide our conduct in the collection, use, release and security of customer information, as well as the responsibilities we assume as employees, including our dealings with our business partners.
In working with our partners and vendors to compile and use lists of customers and prospective customers for marketing purposes, we require strict contractual obligations regarding security, allowing us to audit those who are involved in the process.

These principles define our commitment to protect the privacy of our various customers. Each American Express business unit maintains its own additional rules and practices, which are fully consistent with these principles, and which they may modify as needed for particular products and services, or to conform to local laws or customs around the world.

If you have questions or comments about the American Express Customer Privacy Principles, please contact the PT. Bank Danamon Indonesia, Tbk., American Express Card Services, Graha Aktiva, Jl. H.R. Rasuna Said Blok X-1, Kav 03, PO Box 1357/JKT, Jakarta 12950, Indonesia.

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